What To Do After An Insurance Claim

/ Allstate Insurance - Matt Elwood/

Claims can be a very stressful process. I’ve worked with my clients after car accidents, home fires, storm damage, and even a death in the family. Insurance claims are tied to the most stressful events in our lives. 

That’s why it’s extremely important that you work with an agent and a company that you trust. 

After an insurance claim, you will be assigned an adjustor to evaluate your loss. Depending on the type of claim, they will examine the property and gather more information. The adjustor will then determine the settlement and answer any questions that you may have. 

So what happens if things don’t go smoothly at first? 

Maybe you don’t agree on the amount or can’t get the right documentation? 

That’s where I come in. My job, as your agent, is to also be your advocate. My office goes to work to help you communicate with your adjustor if there is a problem. That means that when you need help, we’re there. 

Yes, sometimes you can get cheaper rates with unknown companies. And you might love being able to buy online without talking to an agent. 

But when it comes down to those stressful moments, it’s great to have someone you know on your side. Call my office today at 360-452-9200 and let us protect your family next. For more information and to read our customer reviews, please visit www.allstate.com/mattelwood. 

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Matt Elwood

Matt Elwood grew up in Port Angeles, graduating from the high school before moving south to attend Pepperdine University in Malibu, CA. While earning his B.S.in Business Administration he secured an internship at Northwestern Mutual and started his financial career. After graduating from Pepperdine, Matt built a successful Insurance practice in Los Angeles while earning his investment licenses. After a decade of being away from family, Matt decided to move back to Port Angeles and purchase his mother’s Agency. The Helen Elwood Insurance Agency has been an established Allstate agency in Port Angeles for many years. Matt purchased the business in January 2011 and renamed it Elwood Benefits. Matt is focused on growing the business which leaves him little time for anything else. When he does take a break you’ll find him enjoying his family or out on the golf course.

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8 Things To Do If You Are In A Car Accident

/ Matt Elwood Allstate Agency/
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Summer is more than half over and the dreaded 1st day of school is coming for kids. Mom and Dad may be rejoicing, but with school comes the taxi service from Mom and Dad.

Imagine that you are taking your kids to school and you get in an accident along the way. Many thoughts may be running through your head like:

  • Are my kids ok?
  • Did I pay the insurance bill this month?
  • Do I have collision coverage on my policy?

Keeping these 8 things in mind will help make a bad situation go a little better.

1. Remain calm

By remaining calm, not only will you think more clearly, but you will calm your kids.

2. Check to see if you are OK

Your safety and health is most important. If you or your passengers are injured, call 911 immediately. The same goes for the people in the other car.

3. Move to the side

If it is feasible, move your car to the side of the road for your safety. If you don’t want to end up with two accidents

4. Get information

Exchange names, cell phone numbers, emails and addresses of everyone involved.

5. Insurance

Get the other drivers’ license plate number and insurance information. Make sure you write down the insuring company, policy number, address and phone number.

6. Take Photos

If you have a camera, take photos to document the accident. If you don't have a camera on your cellphone, think about keeping a cheap disposable camera in your glove box.

7. Call the police

Call the police to report an accident.

8. Call your Agent!

Call your insurance agent! They are there to help and assist you with your claim.

These are just a few tips to make an unfortunate experience run as smoothly as possible. Is there anything you would add?

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Or for more information, please visit my official Allstate Agency Website to get more information on the Allstate products and services I can offer in Port Angeles, Sequim or anywhere Washington State.